Effective 13 July, 2021
1. OUR PRIVACY COMMITMENT
We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) (the “Privacy Act”) and the Australian Privacy Principles (the “APPs”).
2. WHAT INFORMATION DO WE COLLECT AND HOW?
If you choose not to provide the information we request from you, we may not be able to provide you with the services.
2.1. Information we collect directly from you.
We may collect information directly from you when you: register for or use our services (e.g. your name, contact information, payment information, identification information where required, and the username and password for your account); and participate in online forums, blogs or discussions on our websites, social media sites or apps.
2.2. Information we collect automatically.
When you access, use or interact with us and/or our services, we may collect the following information automatically: information about your interactions with our services, such as viewing and browsing habits; information about your interactions with third party applications made available via our services, such as when and how you launch the application; and information collected through tracking technologies such as cookies, pixels and web beacons. This data does not generally identify individual people but does identify the internet browser.
2.3. Information obtained from other sources.
We may obtain information about you from the following other sources: public databases, publications, or public posts (including on social media); and third-party payment processors who collect payments for the services on our behalf.
3. HOW DO WE USE YOUR INFORMATION?
We, or service providers acting on our behalf, may use your information to: provide you with the services; fulfil administrative functions associated with the services (e.g. customer support, billing, payments, debt recovery and account management); respond to your enquiries, requests and complaints, and otherwise communicate with you (including on social media); improve your experience by, generating customised suggestions/recommendations and delivering tailored content.
4. HOW DO WE SHARE YOUR INFORMATION?
Your personal information may be disclosed in a number of circumstances including the following: third parties where you consent to the use or disclosure; and where required or authorised by law.
5. HOW DO WE PROTECT YOUR INFORMATION?
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy your personal information.
6. HOW TO ACCESS, CORRECT, OR UPDATE YOUR PERSONAL INFORMATION?
In accordance with your rights under the Privacy Act and APPs, you can request to access, correct, or update your personal information held by us, subject to certain exceptions. If you wish to access your personal information, please contact us in writing using the details below.
GNG Nutritional Consultancy P/L will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your personal information. In order to protect your personal information, we may require identification from you before releasing the requested information.
6.1 OPTING OUT
We give you the choice of opting out of receiving certain communications and personalised messages. In order to opt out, contact firstname.lastname@example.org.
7. SENSITIVE INFORMATION
Suite 602, Level 6, 251 Oxford Street, Bondi Junction NSW 2022
02 9588 3211